Contact information

Legal Notice & Contact Information

Trade name: NORVELIO
Legal entity: MODERN LUXURY CARPETS SARL
Legal form: Société à responsabilité limitée (SARL) — Luxembourg

Registered office:
12 Rue de Strasbourg
2560 Luxembourg, Luxembourg

VAT number: LU25933881

Phone: +352 20 20 22 37
Email: support@norvelio.com
Website: norvelio.com

Customer Service Hours

Monday – Friday: 9:00 – 17:00 (CET)
Saturday, Sunday & Luxembourg public holidays: Closed

We aim to respond to all inquiries within 24 hours on business days.

Online Dispute Resolution

The European Commission provides an Online Dispute Resolution (ODR) platform for consumers: https://ec.europa.eu/consumers/odr

Supervisory Authority for Data Protection

Commission nationale pour la protection des données (CNPD)
15 Boulevard du Jazz, 4370 Belvaux, Luxembourg
cnpd.public.lu