FAQ

We are based in Luxembourg and ship to customers across Europe and worldwide.

Yes! All products come with a 30-day money-back guarantee. If you're not satisfied, contact us at support@norvelio.com for a full refund.

Belgium: 7-14 business days. EU: 10-21 business days. Rest of world: 14-28 business days. Free shipping on orders over €49.99.

Start with 15-20 minutes per day and gradually increase to 1-2 hours. Your muscles need time to adapt. Most customers notice improvement within the first week.

Yes! The PosturePro is designed to be discreet and lightweight. It fits comfortably under most shirts and blouses.

No. The PosturePro works as a training tool, not a crutch. It gently reminds your body of correct alignment, helping build muscle memory over time. Regular use actually strengthens your postural muscles.

ScreenShield glasses filter high-energy blue light (380-500nm) emitted by screens. Many users report reduced eye strain, fewer headaches, and better sleep quality when wearing them during extended screen time.

Our lenses have a minimal, nearly invisible tint. You'll still see true colors on your screen — unlike heavily-tinted gaming glasses.

Red light therapy uses specific wavelengths of light (typically 630-660nm) to stimulate cellular energy production (ATP). This can help promote collagen production, reduce inflammation, and improve skin texture.

For best results, use 3-5 minutes per area, 3-5 times per week. Consistency is key — most users see visible improvements after 4-6 weeks of regular use.

Yes. Red light therapy is non-invasive and has been extensively studied. The GlowWave uses clinically researched wavelengths at safe intensity levels. It does not emit UV radiation.